Developments in technology have enabled us to create internal solutions for our network that drive transparency and accountability of staff, but also to generate data that can be used by those same staff to continually learn and improve our operations.
We are committed to “work ticketing”- every task requiring a validated action is trapped in our operating systems with a reference number. These tickets are tracked for status & completion, but also represent our method of managing collaborative staff contributions to getting things done, as more than one person in our business can see how they are expected to contribute to getting an action closed out where necessary.
We have engineering procedures and process that allow us to validate such things as staff attendance via GPS, to operational plan capacity within our business, to raise stock orders fast and to provide inspection reporting digital for automatic KPI reporting & management.
Our investments in and use of technology sets Cloverdale apart from our competitors. Furthermore, we have developed a flexible and responsive in-house capability to jointly collaborate with clients using these technology platforms.