Our business is built to service the needs of property and facility managers.

Our core business is the provision of services to facility/property managers across Australia.  We work with global and national leaders in this sector, as well as local businesses, to maintain best in class servicing across our portfolio.

Each process and procedure we create has this sector in mind, and it is in our DNA to make sure that each simple part is well designed, as they all combine to form a total service package that meets the quality, compliance, transparency and commercial value demanded by this industry.

Our national footprint gives us the reach to satisfy client needs across Australia, but our service delivery has a distinctly local focus, because at the end of the day it is our front line people who are delivering the services.  We seek to balance our local operations with the skills of our regional operations management teams and manage complexity through the support services and expertise delivered by our national Contact Centre.

We are passionate about validation and audit and place data collection and review at the centre of our Contract Management activities.  This data can be used to provide immediate reporting and feedback to clients, but it also supports our company’s continuous improvement approach, as what gets measured gets done.  We have invested heavily in this and believe we can provide exceptional support for clients that is not typically found in the Facility Services space.

Our services can be packaged for:

Commercial facilities and property managers

Customize the framework to match your small business processes.

Our Commercial Property service approach is built around a suite of key elements that can be distilled into:

  • Structure & localised management & oversight
  • Site specific work planning to maximise productivity
  • Digital systems that speed up operations & provide timely insight through KPIs
  • Compliant & certified operations
  • Direct employees in preference to subcontractors, and transparent ethical payroll practices

Our contract management approach is built around:

  • Strong transition projects & planning
  • Responsive & accessible senior management
  • Recurring inspection regimes
  • Contract management meetings & automated KPI production
  • Continuous improvement mindset through the use of data & error minimisation

Residential property managers

Our capability set can support residential property managers, including services like:

  • End of lease cleaning
  • Carpet cleaning
  • Window cleaning
  • Garden care & lawn mowing
  • General handyman service
  • Common area cleaning
  • Caretaker tasks for multi tenanted properties

Our Contact Centre can also operate as an added service and can augment your own team.  When we have worked with clients and designed appropriate protocols, this service has been able to generate significant internal savings for our clients.  We are very open to working with clients to establish if our systems are able to be harnessed in a way that we can unlock savings through better cooperation.

Body corporate & owner's corporations

Co-ordinating activities for properties that have multiple owners can represent a challenge.  Cloverdale can work with body corporate managers and organisations to create solutions for specific properties.

Some of the services we can provide include:

  • Common area cleaning
  • Waste management
  • Caretaker/key holder responsibility for other trades
  • Garden care & lawn mowing
  • General handyman services

Why choose Cloverdale?

What we do

We’re experts in commercial cleaning and facility services management. No job is too complex, too big, too remote or too small.

Whether you’re a small office or single retail outlet, a multi-level building or a multi-site organisation, we have the solutions, capabilities and the flexibility to meet your facility services needs.

Who we are

Our organisation is committed to professionalism and attention to detail. We pride ourselves on being reliable, responsible and organised.

Our dedicated team are not only well-trained and experienced, they carry ownership of your projects and focus on delivering the best solution for you. We’re practical and we’re capable and we’re committed to results.

How we do it

We work with you in partnership to understand your needs and create a custom solution, then we get on with delivering what we have agreed.

We’ve taken the time to invest in staff, processes, set up systems, and implement leading technologies to make sure we’re always ready, responsive and capable of delivering what we say.

What it means for you

Working with Cloverdale means you will have a clean, safe and secure workplace, with everything working as it should.

You can trust us to deliver simple services right through to a fully integrated solution. Rest assured we will maintain quality, compliance and efficiency from the start and throughout the life of your project. You can be confident we’ll do what we say we’ll do.

Request a consultation

We’re experts in commercial cleaning and facility services management. No job is too complex, too big, too remote or too small. Let us create a plan and deliver the best solution for you.

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